Description:

Get the credit note from Stripe and create a credit memo it to , if the credit note includes a refund it creates a customer refund record in NetSuite

• Once a credit note is created in Stripe this flow gets triggered
• Gets the Invoice line items using Stripe Lookup
• A filter checks if a customer balance transaction exists for that customer and if yes, gets the customer balance transaction for the customer using Stripe Customer balance Transaction Lookup
• A filter checks if a refund exists for that credit note, if yes, it gets the refund using Stripe Lookup
• It creates a credit memo record for the credit note in NetSuite
• If the credit note has a refund to it it also creates a customer refund record in NetSuite

Configure IO Settings:

•  Click on Settings - Refunds - Stripe to NetSuite 

• Select the Netsuite Transaction Type i.e Cash Sale / Cash Refund or Customer Payment / Customer Refund
• Select the NetSuite saved search for dispute records
• Select account for NetSuite Customer Payment.
• Select Account for NetSuite Cash Sale.
• Enter the item internal id to track Stripe Disputes as a line item in NetSuite

IO Mappings: 

• Create Credit Memo from Stripe Credit Note
  • Mapping location, amount and item details
  • Uses a dynamic lookup to get the created from invoice internal id using the following filter ["custbody_nm_stripe_invoice_id","is","{{{invoice}}}"]
  • Stripe Credit note id and external id in NetSuite are mapped to the credit note Id from Stripe
• Update Stripe Credit note Metadata with NetSuite Customer Refund Id

Add the mappings as mentioned below

• Source record field (Stripe)
  • Give the name of the field you want to get the value from
• Destination record field (Stripe)
  • Enter metadata followed by the name you wish to give to the field

(metadata.<anyNameForTheField>)