Configure - Stripe Disputes to NetSuite Cash Refund or Customer Refund Add

  • Updated
Data Flow Stripe Disputes to NetSuite Cash Refund or Customer Refund Add
Flow Type Scheduled
NS Record Cash Refund or Credit Memo and Customer Refund, Custom Dispute Record

 

Description:

 

Get the list of disputes from Stripe and create a Cash Refund or Customer Refund in NetSuite based on the requirements.

  • Once the flow is scheduled it gets the list of disputes from Stripe.
  • Gets the charge data of the disputes from the lookup from Stripe.
  • Creates a Custom Dispute Record in NetSuite with fields dispute id, dispute status, charge id, customer id, amount and invoice id
  • Creates a Cash Refund if the setting is set to Cash Refund
  • Creates a Credit Memo and Customer Refund if the setting is set to Customer Refund.




Configure IO Settings:

 

  •  Click on Settings - Disputes- Stripe to NetSuite 
  • Select the Netsuite Transaction Type i.e Cash Sale / Cash Refund or Customer Payment / Customer Refund
  • Select the Account to create a  Customer Refund or Cash Refund in NetSuite.
  • Enter the item internal id to track Stripe Disputes as a line item in NetSuite

IO Mappings: 

● Adjust the mappings if needed like location mapping and if any mapping can be added in the credit memo and customer refund imports.