Data Flow | Stripe Disputes to NetSuite Cash Refund or Customer Refund Add |
Flow Type | Scheduled |
NS Record | Cash Refund or Credit Memo and Customer Refund, Custom Dispute Record |
Description:
Get the list of disputes from Stripe and create a Cash Refund or Customer Refund in NetSuite based on the requirements.
- Once the flow is scheduled it gets the list of disputes from Stripe.
- Gets the charge data of the disputes from the lookup from Stripe.
- Creates a Custom Dispute Record in NetSuite with fields dispute id, dispute status, charge id, customer id, amount and invoice id
- Creates a Cash Refund if the setting is set to Cash Refund
- Creates a Credit Memo and Customer Refund if the setting is set to Customer Refund.
Configure IO Settings:
- Click on Settings - Disputes- Stripe to NetSuite
- Select the Netsuite Transaction Type i.e Cash Sale / Cash Refund or Customer Payment / Customer Refund
- Select the Account to create a Customer Refund or Cash Refund in NetSuite.
- Enter the item internal id to track Stripe Disputes as a line item in NetSuite
IO Mappings:
● Adjust the mappings if needed like location mapping and if any mapping can be added in the credit memo and customer refund imports.